The Mouse Won't Bite: Training Patrons To Use the Internet - Recommended Resources

Rachel Singer Gordon - rachel@lisjobs.com

 

Computer/Internet Training Resources:

Computers in Libraries 20(3) (March 2000). A theme issue with several articles on teaching technology in libraries.

Gordon, Rachel Singer. Teaching the Internet in Libraries. Chicago: ALA Editions, 2001.

Hollands, William D. Teaching the Internet to Library Staff and Users. New York: Neal-Schuman, 1999.

Management Committee of the Machine-Assisted Reference Section, Reference and User Services Association, American Library Association. "Guidelines for the Introduction of Electronic Information Resources to Users." Accessible online at: http://www.ala.org/rusa/stnd_electron.html.

NETTRAIN electronic discussion list for computer and Internet trainers. Subscribe by sending an e-mail message to: listserv@ubvm.cc.buffalo.edu. In the body of the message, type: subscribe NETTRAIN [your first and last name].

Weiss, Elaine. The Accidental Trainer: You Know Computers, So They Want You To Teach Everyone Else. San Francisco: Jossey-Bass, Inc., Publishers, 1997.

 

Presentation Skills & General Training:

Charles, C. Leslie and Chris Clarke-Epstein. The Instant Trainer: Quick Tips on How to Teach Others What You Know. New York: McGraw-Hill, 1998.

Hendricks, William, et al. Secrets of Power Presentations. Franklin Lakes, NJ: Career Press, 1996.