TANYA TAFF RUIZ
9119 N. La Crosse Ave. Apt. 1A, Skokie, IL 60077-1325
847-676-2140 tanyataff@msn.com

SKILLS SUMMARY

• Ten years of experience of working in a library setting
• Excellent ability to develop rapport, trust, and to deliver high quality customer service to a diverse population of individuals.
• Well developed organizational skills with the ability to work in a group or self-directed with minimal supervision.
• Excellent ability to find, identify, classify, store, remember and retrieve information with accuracy.
• Fluent in Spanish (Read, Write & Speak)
• Microsoft Windows, Word, Internet Explorer. Knowledge of: Dialog, Excel, MS-DOS, DBASE IV, Lotus 1-2-3.

EDUCATION

Dominican University, River Forest, IL
Master of Library and Information Science, 1994
St. Louis University, St. Louis, MO
Master of Arts in Spanish Literature, 1990
Lindenwood College, St. Charles, MO
Bachelor of Arts in Spanish Literature, 1988

EXPERIENCE

Evanston Public Library, Evanston, IL, 1991-1992; 1995-1998; 1999-Present
Library Shelver II

• Route books from North and South branches.
• Discharge and clear-charge books and audio-visual branches.
• Trap holds.
• Shelve long-term and short-term fiction and non-fiction and audiovisual materials.
• Familiar with basic check-in functions of both DRA and SIRSI circulation systems.

C. Berger Group, Inc., Carol Stream, IL 2000
Entry-Level Librarian

• Temporary position at Searle Parkway, Skokie, IL.
• Checked in periodicals and audits.
• Searched database for issues. Checked materials in and out.

Super Crown Bookstore, Skokie, IL 1994-1995
Sales Associate

• Assisted customers with transactions at cash register. Provided telephone customer service.
• Shelved books. Assisted customers with book selections and recommendations.
• Searched titles by keyword, author or title on both computer and microfiche.

Dominican University, River Forest, IL 1993-1994
Student Assistant Government Documents Section, Rebecca Crown Library

• Checked in and processed both paper and microfiche documents.
• Shelved documents according to SuDoc classification system.

St. Louis University, St. Louis, MO Fall 1998
Teaching Assistant

• Taught Spanish 101 classes.
• Prepared course materials. Monitored language laboratory sessions.
• Taught language skills, diction, colloquial and idiomatic expressions with transparencies and slides.

PROFESSIONAL MEMBERSHIPS

ALA, ILA, PLA, RUSA, ASCLA, SLA, REFORMA, YALSA, MLA

PROFESSIONAL DEVELOPMENT

TECHNICAL SERVICES

• Guide to OCLC Prism Interlibrary Loan Custom Holdings
• Serials Introductory: Serials of Illinois Libraries Online (SILO) - How To Create and Edit SILO Local Data Records (LDR)
• Interlibrary Loan Service (both Introductory and Advanced workshops)
• OCLC Continuing Education Workshop - Marc Tagging
• Authority Files - (both Introductory and Advanced)
• Basics of Dewey Classification System & Web Dewey
• Basics of LC Classification System
• HTML In A Day
• Basic Marc
• Basic Elements of Copy Cataloging for Books
• Just for Copycats - TMQ Marc Cataloging Workshops: (Searching and Matching) and (Essential Editing)
• FirstSearch WRS for the Novice

• Internet At The Reference Desk- Answering Real Life Reference
• OCLC First Search
• Reference Reviewing Workshop
• Basic and Advanced First Search
• Research Engines And The Hidden Web
• The Mouse Won't Bite - Internet Sites
• Weeding, Weeding, Weeding, (Reference Service Workshop)
• Locating Journal Articles With Academic Search Elite (LibraryU class)
• Using Enhanced Pathfinders: An OCLC Tutorial
• Reference Philosophies
• Developing And Managing The Reference Collection
• Programming & Service to Growing Spanish-speaking Communities
• RSS For Individuals
• Develop Your Own Blog
• Generational Synergy
• Teaching Technology to Your Patrons
• Creating Partnerships in Your Community that Result in Successful Programming and Services
• Instant Messaging for the Reference Librarian
• Better Service for Patrons
• Library Telephone & Email Etiquette

• Match Making At The Service Desk: Using Reader's Advisory To Meet Your Patron's Leisure Reading Needs
• Book Club In A Bag

• Planning Story Times for Children (LibraryU class)
• What's New In Children's Literature: A Look At the Latest in Children's Books and How to Use Them in Your Program (01-31-07 & 02-01-07)

• Toastmasters International (1995-1997)