OBJECTIVE

Enthusiastic and highly-motivated information specialist seeks a rewarding, full-time position in the Western New York area, which requires creativity, communication skills, and technological expertise.

SKILLS:

• Experienced online searcher, using Lexis-Nexis, Medline, EBSCOhost, WorldCat, and a variety of Web directories and search engines.
• Experience in conducting reference interviews to clarify user needs.
• Proficient in using Boolean operators and nested searches.
• Skilled in creating subject-specific pathfinders, using a diverse selection of resources.
• Relational database development: SQL, rules of normal forms, ASP, Microsoft Access.
• Ten years of practical experience with Web design. Proficient in using HTML, XHTML, CSS and FTP. Familiar with JavaScript, PHP, ASPand XML. Ability to code by hand or use HTML editors, such as Macromedia Dreamweaver and Microsoft FrontPage.
• Web 2.0: Experienced in the use of social networking sites, weblogs and wikis.

EXPERIENCE:

Montante Family Library, D'Youville College, Buffalo, NY
Part-time Reference Librarian, February 2006 - Present

Reference:

• Answer reference questions from students, faculty and community members via phone, e-mail, and in-person requests.
• Assist patrons with finding materials within the library.
• Select items for the library collection in the areas of exercise and sports studies, pre-med, and physician assisting.
• Initiated a project to create a "Frequently Asked Questions" section for the library website.
• Created layout and template for subject listing of databases on library website: http://library.dyc.edu/databases.html.
• Revised paper subject handouts to reflect new subject listing of databases.
• Created paper handouts to assist library patrons in locating North American nursing articles, and understanding campus accounts and passwords.
• Created a Facebook profile for the library, and designed a Facebook application allowing users to search the catalog, databases and FAQ.

Instruction:

• Teach scheduled Bibliographic Instruction lessons to groups of up to thirty students, graduate and undergraduate.
• Assisted head of Reference department in redesigning Bibliographic Instruction training checklists, guides, and librarian evaluation forms.

Interlibrary Loan:

• Process interlibrary loan requests for books, periodical articles and dissertations.
• Use SirsiDynix Horizon ILS to verify student account status.
• Compile data used to monitor copyright compliance.
• Served on an Interlibrary Loan Enhancement Committee and assisted developing new policies and procedures, including online request submission and e-mail.
• Created PHP forms for the library website, which allows users to submit interlibrary loan requests online, and presented finished product to library staff: http://library.dyc.edu/ill.html.

Other:

• Participate in faculty/college governance by attending faculty council meetings and college assemblies.
• Staffed library booth at college open house: May 12, 2007 and November 10, 2007.

Alfred C. O'Connell Library, Genesee Community College, Batavia, NY
Part-time Reference Librarian, August 2005 - February 2006

• Answered reference questions from students, faculty and community members via phone, e-mail, Web chat, and in-person requests.
• Assisted patrons with finding materials within the library.
• Taught one-session Bibliographic Instruction lessons to a variety of classes.

Information Resources Center at Bureau Veritas Consumer Products Services, Amherst, NY
Temporary Assistant Information Specialist, July 2004 - January 2005
Intern, July 2003 - August 2003

• Answered patron questions by phone, e-mail and in person, while staffing the reference desk. Conducted reference interviews as needed.
• Researched product testing standards, American and foreign government regulations, and queries related to specific consumer products.
• Utilized a variety of resources during research, including the World Wide Web, online databases, print publications, and telephone calls to knowledgeable agencies.
• Selected stories from daily news feed about key clients, for inclusion in company intranet.
• Compiled Internet links and created summaries of news stories for weekly newsletter about consumer products.
• Created an intranet page of links to relevant European regulations.
• Revised and updated intranet information on international toy standards and regulations.

Cleveland Hill Elementary School, Cheektowaga, NY
Teacher Assistant, September 2001 - June 2004

• Provided instruction and remediation to individual students and small groups as needed.
• Assisted classroom teachers with classroom management and instruction.

PROFESSIONAL AFFILIATIONS:

Special Libraries Association, Upstate New York Chapter

• Web Content Committee, 2003-2004
• Webmaster, 2004-Present

New York Library Association

• Web Committee, 2003-Present

Member: American Library Association, Library and Information Technology Association, Reference and User Services Association

EDUCATION:

University at Buffalo, The State University of New York
Master of Library Science, May 2004
GPA: 3.9/4.0

State University College at Buffalo, New York
Bachelor of Science in Elementary Education, May 2000
GPA: 3.5/4.0

REFERENCES:

Furnished upon request.