EDUCATION

2010 -Masters, Library & Information Science, Wayne State University, Detroit, MI

2006 -Bachelors, Elementary Education Cum Laude, Western Michigan University, Kalamazoo, MI

EMPLOYMENT

2007 – PresentLibrarian Vicksburg District Library

Develop and evaluate year-round programs and collections serving children, birth through grade school and their families. Provide library users with quality information, resources and outstanding customer service. Build personal relationships with families, area schools and child care centers. Attend conferences and workshops for continued professional development and improved services. Collaborate with Director and Teen librarian to organize and promote Summer Reading Game programming. Update library’s website.

Key Achievements

• Currently leading the creation and development of a Librarianship Program for proposal to KRESA’s Education For Employment (EFE) program.
• Set several record highs for program registration and attendance for Summer Reading 2010.
• Fostered new community relationship with local business to establish regular funding support for Summer Reading.
• Continued attendance growth for family story hour programs
• Recognized in evaluations for enthusiasm, energy, and taking initiative

2007 – PresentExecutive Assistant Cypher Technologies, Inc.

This fast-paced, locally owned and operated technologies company has been continually expanding and boasts nearly 100 contracts with small-and mid-sized businesses as well as government and community agencies primarily serving Kalamazoo County. My position is dynamic and multi-faceted, providing high-level administrative support for the CEO. Manage financial records, billing, prepare reports and correspondence, handle information requests and arrange meetings. Maintain functions such as employee recruitment, orientation, compensation and policy compliance. Oversee CEO’s real-estate investments by serving as property manager to 6 individual units divided among 3 separate properties.

Key Achievements

• Under previous employment and ownership (2005-2006), reduced store’s credit card debt by over $35K in 9 months through the development and enforcement of an operations budget.
• Maintain responsibilities of this position concurrently with my position at Vicksburg Library and while completing my MLIS within two years.
• Collaborated with CEO and Hackett Catholic Central High School to establish a continuing annual academic scholarship.

2002 – 2005Business Manager St. Mary’s Parish

• Promoted to supervisory position of Business Manager in 2003 by Pastor, managing office and custodial staff while maintaining financial accounting responsibilities including coordinating employee compensation and benefits.
• Served as financial and office liaison between the Church, School and Parish organizations including Parish Council, Finance Council and Parish Hall Operations Committee. /SPAN>
• Established an archive/retrieval system for current parish financial records plus 10 years worth of boxed records.

2003 – 2007Founder, Professional Pet Sitter Feline Friends, LLC

• Single-handedly developed and established this business from the ground up; handled over 30 unique clients before hiring two additional pet sitters to handle increasing work load.
• Created unique logo, marketing strategy and promotional materials including flyers, business cards, brochures, post cards and website
• Upheld policies and procedures as set by Pet Sitters International (PSI) as well as those personally developed from experience to maintain high standards and consistency in client relations.

2001 – 2002Store Clerk John Rollin’s Books

• Provided excellent readers advisory and customer service by building relationships with customers. Specialties included Children’s books, General Fiction, Fantasy/Sci-Fi; Religion/Spirituality and Personal Growth Nonfiction and Technology Guides.
• Located hard-to-find books by utilizing any means necessary such as publisher inventories, online and local stores.
• Designed and arranged in-store displays including seasonal, themed and Staff Picks

1997 – 2000Audio Visual Library Aide I Kalamazoo Public Library

Duties included shelving materials or reading shelves; inspecting materials; minor mending and photocopying. Required the ability to follow set procedures, learn and work quickly while maintaining a high degree of accuracy.

SOCIAL MEDIA / WEB 2.0 FLUENT

Web or Graphics Design and Updates using a variety of platforms (WYSIWYG online editors, DreamWeaver, Microsoft Expression Suite), Blogging and site design (WordPress, Tumblr, Google Blogger), Podcasting, Blogging, Flickr, Web 2.0 Mash-ups, Wiki contribution, Flickr, Facebook, LinkedIn, MySpace.

PROFESSIONAL ORGANIZATIONS

• Special Libraries Association, 2010 – Present
Current Secretary for Michigan Chapter

• Michigan Competitive Intelligence Professionals, 2009 – Present

• ALA @ Wayne, West Michigan Student Chapter, 2009 – 2010
Attended regular monthly meetings

• American Library Association, 2008 – Present

• Michigan Library Association, 2008 – Present
Attended full annual conference in 2008, 2009, 2010

PROFESSIONAL REFERENCES

Rachel Freeman
(269) 649-3537
Circulation Supervisor, Vicksburg District Library

James Hibler
(231) 258-9411
Director, Kalkaska District Library

Carrie McGath
(269) 598-6694
Teen/Reference Librarian, Vicksburg District Library

Julie Renzema
(269) 649-1643
Library User, Homeschooler, Vicksburg District Library

Dr. Richard Roach
(269) 337-6396
Professional Mentor
, Michigan State University