Buffalo, New York 14202-1317

(716) 348-6575
jjaadd73@hotmail.com

Objective
To obtain a position to utilize my degrees and superior research and reference skills, and to incorporate cutting-edge technology in an academic/research environment

Education
State University of New York at Buffalo
Masters of Library Science and Information Studies, December 2001

State University of New York College at Fredonia
Bachelor of Arts in English, May 1996

Current Employment

Office of Strategic Planning, Financial Control of Agencies, City Hall, Buffalo (via Spherion Staffing, LLC)

General Clerk (December 2006-present)

Index, organize, scan, copy, print and file various financial documents, including contracts and housing files, as part of daily library maintenance

Greet and receive clients and visitors, refer them to appropriate staff members and supervisors

Cover multiple phone lines, direct phone calls, take messages, and give out routine information

Sort, date, distribute and file daily mail log

Responsible for accounts payable (data entry of invoices, processing of checks)

Make entries and enter data into accounting system

Check for clerical accuracy and completeness

Assist in City’s annual reports and evaluations

Type correspondence and reports

Handle various requests for information

Conduct basic research and queries

Assist in data retrieval using multiple systems

W. I. Dykes Library, University of Houston-Downtown
Interlibrary Loan/Reference Librarian (February 2003-October 2003)
Supervised the Interlibrary Loan department, managing two full-time staff employees plus one student employee
Responsible for all situations regarding Interlibrary Loan policies and procedures
Attended AMIGOS training on Interlibrary Loan
Experience with Ariel, extended knowledge of Iliad

Ran necessary meetings and staff evaluations on staff
Held regular reference desk hours, day, night and on weekends

Instructed students and faculty on various library sources
Efficiency in various print, academic databases and Internet sources
Taught bibliographic instruction classes
Oversaw collection development for Arts & Humanities department
Garnered a good reputation among faculty, students and staff with collection development and reference
Created a policy on computer usage in the library
Attended regular monthly meetings with fellow librarians (collection development, reference)
Participated on two committees: Library Staff Life and University Staff Life

Lockwood Memorial Library, University at Buffalo
Reference Practicum Student (August 2001-December 2001)
Extended use of print, non print, and electronic reference sources
Instruct students and faculty on the use of various sources to aid in research
Efficiency in on-line databases, including LEXIS-NEXIS, InfoTrac OneFile, PA Research II, and various other databases specializing in the arts, humanities, and sciences

Law Library, O'Brian Hall, University at Buffalo
Student Assistant (July 2001-December 2001)
Assist in research for law professors and law students
Use of Mercury Delivery Document Service for use in research
Utilize various law reviews, documents, and reference sources for aid in research

The Poetry/Rare Books Collection, Capen Hall, University at Buffalo
Student Assistant (September 2000-January 2002)
Assist in daily operations of the collection
Assist with requests/research of traveling scholars, English professors, graduate and undergraduate students
Responsible for interlibrary loan, accessing materials between academic libraries
Responsible for bibliographic enhancement of MARC records of all monographs and non print materials in collection
Input MARC records into BISON Access
Train and supervise new staff members in daily operations, inputting, Interlibrary Loan, and bibliographic enhancement Answer various reference and directional questions to patrons, both

faculty and non-faculty
Attend regular library staff meetings and training sessions, both for general libraries and for practicum students

Advanced Educational Products, Tri-Main Center, Buffalo

Account Representative (June 2006-September 2006)

Sales through communication by phone, email, and mail

Communicated with various acquisitions librarians, book vendors, and publishers

Developed strong, more effective customer service and communication skills

Managed all accounts for target area (libraries)

Designed and managed promotional material for company (mailers, brochures)

Co-designed libraries web page on company website

Learned the business, technical, telesales, and acquisitions processes of a book supply company

New York & Company, Southgate Plaza, West Seneca
Sales Associate (November 1996-May 2001; August 2004-June 2006)

Greeted and received customers
Handled basic sales transactions
Coordinated outfits for individual customers
Assisted in setting up seasonal displays within store

Assisted managerial staff in incorporating new in-store policies and in managing the sales floor
Recruited and assisted in employee hiring

The Poetry/Rare Books Collection
Designed an index of Internet poetry web sites by using Internet searching skills to scour online poetry sites to search for and select poetry selections to aid in the development of the collection's holdings (September 2000-December 2000)

Independent Study with Dr. Judith Robinson (January 2001-May 2001)
Ran various searches and created original web/HTML links for professor's Internet teaching, using Microsoft Photo Editor

Digitization Project with B.U.R.A. (Buffalo Urban Renewal Agency), part of the Office of Strategic Planning (December 2006-present)

Filing, scanning, and organizing of loan and mortgage documents of various urban renewal housing projects around the city of Buffalo, spanning over the last 30 years

Elementary Reading and Speech Level of Spanish, Italian, French; Elementary Speech Level of

Polish

Accounting Software Program (TOMS)
Aldus Pagemaker
Adobe Acrobat

Ariel

Bibliographic Instruction

Cataloging and Technical Services

DIALOG searching

Dreamweaver

ExLibris ALEPH Library Management System
HTML, Scanning

Iliad

INNOPAC Innovative Interface

Laser Fiche Scanning Software Program

Microsoft Office including Word, Access, Excel, Power Point and Photo Editor
Internet searching

OCLC, Internet and FirstSearch
OPAC
Reference Desk

Word processing and office skills