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• Selected chapters from Management Basics for Information Professionals, by G. Edward Evans, Patricia Layzell Ward, and Bendik Rugaas. Includes: Women in Management, Cultural Diversity, and Career Development.

• "Attributes for the Next Generation of Library Directors," by Arthur P. Young, Ronald R. Powell, and Peter Hernon

• "Survival Skills for the First Time Library Supervisor," - An InfoPeople Workshop

• SLA Leadership & Management Division

• "What Becomes a Manager Most," by Michael Perla

• ALA's Library Administration & Management Association