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Falling Up the Career Ladder
by Dawn Lowe-Wincentsen and Suzanne Byke
I recently heard the expression, "falling up the career ladder."
What an apt description for the sequence of events precipitated by
someone in a leadership role retiring or leaving the organization -
when you find yourself spontaneously promoted.
These events might cause you to feel unprepared for the imminent
challenges of leading an organization forward. Rather than getting
overwhelmed and losing confidence, you must begin by identifying the
characteristics of successful leadership. What makes a good leader,
and what skills and qualities can you acquire now that will allow
you to make the transition more easily?
Realize that an effective leader must have committed followers, who
enable leaders to use their skills and talents to further the
mission of the organization. You are probably someone's follower
right now, and becoming an effective follower is the first step
towards becoming an effective leader. Before worrying about becoming
an effective leader, what can you do to be an influential and
effective follower? Below we will address some of these issues, and
provide practical tips on successfully falling up the career ladder.
On being a follower
- Be confident! If you have a great idea, share it. Leaders value
employees who think of more efficient or effective ways of doing
thing. Followers move the organization forward, and smart leaders
will value your input and commitment to furthering the library's
mission.
- Take the initiative! Don't stop with the idea; develop a plan of
attack and align your resources so that you are able to take on
challenges. A common concern among leaders is that their employees
just identify problems rather than creating solutions. So, don't
just complain - do something!
- Follow through with your projects! Be conscientious about the
accuracy of your work, adhere to deadlines, and keep organized. A
superb work ethic motivates others. Leaders will take notice and
entrust the important projects to the person that shows the ability
to follow through.
- Be influential! An effective follower recognizes and appreciates
their place within an organization. Knowing your place allows you to
realize the influence that you can have, both with your leader and
your fellow colleagues. Leaders are often disconnected from their
employees, but need to keep a finger on the pulse of the
organization in order for it to flourish. Leaders need people that
can successfully liaison between them and the masses.
- Keep your mouth shut! Always maintain the confidence of those
around you. If someone shares information with you, don't gossip.
Loyal, trustworthy, and supportive followers inevitably gain
confidence and respect. These characteristics greatly affect one's
ability to influence the organization, even without being in a
position of designated leadership.
- It is OK to challenge! If you feel the leader isn't making the
right decision, be courageous enough to let them know. When
supportive followers challenge leaders to be accountable for their
actions, it will help them grow and see you as an integral player in
the success of the organization.
On being a leader
- Set yourself apart as a leader! Most people will always be
followers in some capacity - unless your secret desire for world
domination comes true. Even if you follow someone, you still can
lead others.
- Always be professional! This is the golden rule: treat everyone
with the level of professionalism that you would like in return. If
you maintain professionalism, you can have confidence that you are
doing what is right.
- Be there! Remember the importance of line-of-sight-management. If
you are in the line of sight of your supervisor, they will give you
important projects to work on. I have found this to be true in my
own management style. When I walk out of my office with a project, I
look around, and the first staff member I see will probably get it.
- Lead by example! If you expect others to do something, show you
are willing to do it yourself. I once spent a summer helping
students shift a collection. They worked hard because they saw me
working hard, and they were willing to get dirty because they knew I
wasn't afraid to do so.
- Network! Get to know other professionals outside your library.
Join local or national associations and be active. Don't be afraid
to get out there and do something. Publish an article, give a poster
presentation, or be a committee member. Take part, and someone will
notice.
- Don't be afraid of failure! Last year I ran for an office in the
New Members Roundtable of ALA. I lost. This year, a nomination for a
different position came my way. Instead of thinking that, since I
lost before, I would lose again, I accepted the nomination and gave
it another go. This year I was elected. It is fine not to succeed at
everything, but not to accept defeat.
- Follow up! Both follow up and follow through. When your supervisor
gives you a project, get it done. If you meet someone at a
conference and make a connection with them, e-mail them when you get
back to your office. Check back with your followers; evaluate the
situation from their point of view. Make changes when they need to
be made. Leaders need to be partners to their followers - no one can
lead, if no one follows.
Don't fall off the ladder
The transition from follower to leader can be an unsteady route if
you are not prepared. Realizing your potential as a follower will
provide you with the skills and qualities to be a successful leader.
If you are a good follower, when it is your turn to fall up the
career ladder, you will be more equipped to fall successfully.
Dawn Lowe-Wincentsen is the Undergraduate Information Services
Librarian at Florida State University. She was previously the
Coordinator for Assessment and Staff Development at FSU. She
graduated from Louisiana State University with her MLIS in 2003. She
coauthored "Following to the Top and Leading from the Bottom" with
Suzanne Byke for the ALIA New Librarian Symposium in Sydney,
Australia 2006, has had poster sessions with ACRL and ARL, and
studies Leadership and Assessment.
Suzanne Byke is the Undergraduate Programs Librarian at Florida
State University. Upon graduating in the summer of 2005 from the
School of Library and Information Studies at the University of
Oklahoma, Suzanne obtained a position as a Reference and Instruction
Librarian at FSU. Together with Dawn Lowe-Wincentsen, Suzanne is
building an innovative and dynamic department with services and
programs targeting the burgeoning undergraduate population of
Florida State University.
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