Posted 1/16/2013: Head of Access Services, George Mason University, Fairfax, Virginia

The Head of Access Services is responsible for overseeing the policy and planning aspects of all access services for the University Libraries: Circulation and stack management, Interlibrary Loan/Document Delivery, Washington Research Library Consortium Loan Service (patron-initiated borrowing), and access services for Distance Education programs. The Head of Access Services is responsible for integrating all access services into a seamless suite of services, working with other managers and department heads in the systems, technical services, and research services areas of the Libraries, to assure high-quality delivery of scholarly content and research information to all members of the university community. The Head of Access Services provides the intellectual leadership for defining an innovative access services agenda that anticipates future developments in resource sharing and content access in a distributed environment, with four libraries on three campuses, with close working relationships with the separately administered School of Law Library. In addition, the Head of Access Services works closely with counterparts in three consortia: WRLC (Washington Research Library Consortium); VIVA (Virtual Library of Virginia); and ASERL (Association of Southeastern Research Libraries).

The Head of Access Services supervises directly three staff (one librarian and two senior paraprofessional staff) and oversees a department of full-time staff (13) and student employees (6) in the Fenwick Library (main library) and assumes overall building security and collection maintenance. The Head of Access Services assumes leadership for building a team approach to access services with other Circulation and Access Services managers in the Mason library system and leads coordination of policy and planning through appointment of appropriate working groups, committees, and task forces. The Head of Access Services ensures a strong customer service orientation and prepares reports based on data from integrated systems reporting as well as from qualitative methods. The Head of Access Services reports to the Associate University Librarian for Research and Educational Services.

Required Qualifications:
● ALA-accredited MLS, or foreign equivalent
● Previous substantial experience in one or more areas of access services in an academic research library: circulation, reserves, interlibrary loan/document delivery, distance education service delivery.
● Substantial experience with a major ILS (integrated library system)
● Supervisory and management experience at the professional level – with demonstrated customer service orientation
● Knowledge of copyright law and its application in academic libraries
● Excellent communication skills, both oral and written
● Excellent collaborative and team skills
● Strong data analysis and interpretive skills
● Collection management and space planning experience
● Must have ability to meet requirements for reappointment and promotion under the Librarians’ Handbook

Preferred qualifications and application instructions are available at http://jobs.gmu.edu.

This is a 12-month Professional Faculty appointment with health plan options and paid life insurance; several retirement plans, including TIAA-CREF; 24 vacation days and 12 paid holidays; tuition waiver for self. Salary is competitive and commensurate with qualifications and experience.

Review of applications begins March 15, 2013 and will continue until the position is filled.

George Mason University is an innovative, entrepreneurial institution—located in the greater metropolitan Washington, D.C. area— with national distinction in a range of academic fields. Enrollment is over 32,000, with students studying in 198 degree programs at campuses in Arlington, Fairfax, Loudoun and Prince William. The university is a member of the Washington Research Library Consortium, the Virtual Library of Virginia, the Center for Research Libraries, the Association of Southeastern Research Libraries, the Coalition for Networked Information, and the Scholarly Publishing and Academic Resources Coalition. For more information please visit http://library.gmu.edu or http://www.gmu.edu/.

George Mason University is an equal opportunity/affirmative action employer. Women and minority candidates are particularly encouraged to apply.

When applying, please mention that you saw this ad on LISjobs.com/Library Job Postings on the Internet.