Otis Library
Department Head, Reference

GENERAL STATEMENT OF DUTIES: Responsible for identifying and interpreting user needs; providing reference, readers' advisory, computer, database and referral services to Library patrons directly, and by telephone; and assisting patrons in material selection.

SUPERVISION RECEIVED: Works under the general direction of the Library Director.

SUPERVISION EXERCISED: Directly supervises the Reference staff and, as assigned, other library staff.

ESSENTIAL JOB FUNCTIONS: Supervises Reference staff and other personnel as assigned in the absence of the Library Director; Provides reference, readers' advisory, and referral services to patrons, in person and by telephone; provides technical/reference support to staff; performs manual and automated bibliographic searches; plans and prepares bibliographies; performs routines and procedures related to manual and automated interlibrary loans and other referral services; maintains familiarity with the collection, recommends materials to be added, using standard library selection tools; assists in planning and implementing programs and public relations activities; explains basic library functions, services and resources to the public; operates and maintains library equipment; collects data for statistical analysis and reports; prepares statistical reports for submission to the Library Director including departmental staff schedules and monthly activity reports; Documents staff performance as appropriate and formally evaluates staff annually in an objective, timely manner. Keeps informed of current events and of developments in the library field; Responsible for planning the Reference materials budget annually.

KNOWLEDGE, SKILL AND ABILITY: Thorough knowledge of professional library methods, reference resources and practices; knowledge of books, authors and readers interests; skill in the operation of computer systems; skill in applying library research methods and practices; ability to work independently with a minimum of supervision; ability to communicate effectively in written and oral expression; ability to deal with the public in a professional and courteous manner; ability to establish and maintain effective supervisory and working relationships with co-workers. Knowledge of and experience with PCs, LANs and the Internet.

EXPERIENCE AND TRAINING: Bachelor's degree from an accredited four year college or university, plus a Master's Degree in Library Science from an American Library Association-accredited institution and not less than 2 years' experience in a professional library position and specialized competency with LANs and reference services.

Qualifications
a Master's Degree in Library Science from an accredited college or university plus three years of progressively responsible library administration experience. This is a full time- position with some evening and Saturday hours. Starting salary is $42,500-$43,500, depending on experience. Please send letter and resume by February 25, 2008 to Bob Farwell, Director, Otis Library, 261 Main Street, Norwich, CT. 06360, e-mail bfarwell@otis.lioninc.org, fax 860-889-2533