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When does negotiation happen? Options · View
anothersearcher
Posted: Tuesday, May 06, 2008 9:27:43 AM
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I'm curious as to when exactly negotiation occurs.

I am hoping to be offered an academic position in the near future. When they call with the offer, should I expect that they may mention a salary at that time? Should I prepare to negotiate immediately, or can I call back in a day or so and explain why I feel I should start at a higher salary? Should I be prepared to accept the position the moment negotiations are finished, or should I negotiate, and then ask for a few days to consider the new offer?

Any guidance would be much appreciated. I'm sure that there are no absolutes in this process, but if you have opinions or experiences to share, I'd love to hear from you!

Thanks!
KimLim
Posted: Tuesday, May 06, 2008 10:25:04 AM
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Hi,

I just accepted an offer for my first professional LIS position so have just been through the process. Although I am not working in the academic environment I would recommend that when they call to offer you the position ask for any necessary information like offer letter, benefits in writing so that you can look things over. Never accept the job right when they call! Always give yourself time to think and discuss. This is what I did and after looking over information I asked various questions about the benefits and some other specifics.

If you decide to negotiate for a higher salary I would wait till you have everything in writing, think a day or so, and then contact them either on the phone or via written reply as to why your skills/experience/market rate would call for a higher salary. If they offer a higher salary I would think it perfectly reasonable to think over that as well for a few days.
erin
Posted: Tuesday, May 06, 2008 6:37:19 PM
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I've never had anything written in hand until after the negotiation process was concluded. You can definitely request time to think everything over. My advice is to be fairly up front with them about the time you need to think. If it's just a question of salary (and you really want the job), a few days may be fine. If you need to research moving expenses, or schools for children, or if you expect a counter-offer from your current place of work, etc., I think it's fair to tell them that and give them a sense of when you'll get back to them. The conversation can go according to many scenarios depending on what you've talked about thus far. They may outright give you a number. It's good to get a sense of how much negotiation room they have. You can ask how they set salaries & raises & steps (if you don't already have this info.), just to get them to talk a little about their situation. They may ask you first what your salary expectations are or what you are currently being paid. My advice is to get them to give you a number first. There are many stall tactics. You can say you would need to have a better sense of cost of living in the new location. Or you need a better sense of out-of-pocket benefit costs before you can answer, etc. Get them to give you a number first and then ask for some reasonable period of time (depending on your situation) to get back to them and then get back to them when (or before) you said you would. The person you call back hopefully will have ability to up the offer on the phone, but there may also be somebody else they need to go back to. The thing to remember is that you should take the amount of time you need to make the right decision for your life & your career, but they also are anxious to know. They likely can't/won't tell staff anything until after you accept and potentially lots of people are eager to hear. So, you need to feel out what's reasonable & then be reasonable.

Erin Stalberg
Head of Metadata & Cataloging
North Carolina State University Libraries
joan
Posted: Wednesday, May 07, 2008 2:29:56 AM
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A few things to keep in mind (advice I heard from an HR person at a big library, among others):

When they call to offer you the job, they'll also tell you the salary and moving expenses they'll give you. When they offer you the job is the ONLY time you have any power to negotiate. NEVER accept the first offer right away. And never say yes during that phone call, no matter how excited you are and how much you want the job. They've put a lot of time into finding someone, and they won't withdraw the offer just because you need a couple of days.

Kindly thank them and let them know you need to think it over and you'll get back to them in a few days. A week is reasonable. Anything more, unless you have a specific reason to ask for it, seems like asking a lot. But always ask for some time.

Next, remember that this salary will impact all your future earnings and your retirement. Seriously. If you're a woman, remember that men usually get more because they ask for more. And remember that (especially if this is an academic library), they probably made you an offer *expecting* you to ask for more.

Then call your most assertive friend, your career-oriented relative, your LIS prof, your feminist friend, whomever, to talk to them and help motivate you to ask for more money.

And remember that things are often negotiable even if you've been told they are not. I was told by one university HR person, during my on-campus interview, that the library never paid moving expenses. When the director later called to offer me the job, they offered me a certain salary and no moving expenses... when I called back and said no (a sincere no, not a game-playing no), they offered me a few thousand more and two thousand in moving expenses. I still said no (because at that point I had another job offer which I was going to accept; the money wasn't the only issue), but was so irritated to learn that, basically, they had lied to me.

I suspect there are many entry level librarians, especially women, who pay moving expenses and don't ask for enough because we're not advocating for ourselves.

Then, ask for more. :)

Remember that the director or HR person does this all the time. They won't think anything bad about your for asking for more. You'll let them off easy if you don't. One note: don't say, "I can't accept the job for less than $$" unless you mean it! Because there's a chance they really can't give you that. There are ways to have a pleasant conversation that is also a negotiation.

On another note: I'd also not expect a written offer til after you've negotiated, unless the original offer comes in writing. I would expect a phone call from the HR person or library director offering you the job at a certain salary. You call them back, negotiate, agree to something, and then you get the written contract.
KimLim
Posted: Wednesday, May 07, 2008 9:52:02 AM
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In reference to salary negotiation, I have read numerous advice articles that exhort the applicant to never mention a number when asked about salary expectations. The idea is that the first person to mention salary will be the "loser" because if the applicants number is low the employer won't say anything and if it is too high then the employer will reject the number. I think that this advice is helpful for people further along in their careers but as someone starting their first professional job I was a little skeptical of the advice.

This tactic assumes that you don't have a real clear idea of what you are worth or even what the market rate is. For example, if you do successfully stall and the employer offers you a number way below what you want then it may be hard to get the number much higher. And, if they offer a number way above what you thought then it would seem you don't have a clear idea of the responsibilities or market rate for the area. Try to have a salary range (including benefits, other factors) in mind and don't accept anything less than your minimum.

During non-academic interviews they will generally ask what your salary requirements are during the interview. I gave a ballpark number somewhat higher than what I would reasonably expect and then they came within a few thousand of that. So, the number they offered was what I was looking for. Always keep your range a little high because employers will generally come in a little lower. But also try to figure out the market rate for your experience and job.

I realize I'm not coming from the academic perspective but I hope this helps! Also, I say to get things in writing, esp info like benefits so that you can make sure you have all of the information you need to make a decision. Plus, I feel like it is more "secure" than a verbal offer. Just my two cents! :)
anothersearcher
Posted: Wednesday, May 07, 2008 10:05:38 AM
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Thank you all.

I am female, and I am certainly aware that women are often paid less because we fail to ask for more. I don't want to make that mistake.

I am able to find salary information for the organization I'd be working at, but it is fairly out of date. So, I'm trying to update those numbers by adjusting them assuming a standard pay increase rate per year. I'm hoping that this technique has given me a pretty good idea of the pay range for librarians at this institution.

I've heard that it's standard to ask for 10% more than their starting offer. Is that a good rule of thumb?

I really appreciate your help.
erin
Posted: Wednesday, May 07, 2008 6:50:09 PM
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a really useful source of salary data for academics (particularly ARL academics) is here: http://www.arl.org/stats/annualsurveys/salary/arl-annual-salary-survey-2007-08.shtml
you can see average salaries by position, by gender, by years of experience, etc. & then you'll have some sense of how your offer compares against the averages.

Erin Stalberg
Head of Metadata & Cataloging
North Carolina State University Libraries
goodlibrarian
Posted: Wednesday, May 21, 2008 9:25:13 AM
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I've been a librarian for almost 20 years. In that time I have never seen any institution offer to negotiate with me over salary. You get a job offer, a salary figure, and are told "Take it or leave it. We have a hundred other people who will be happy to take this job."
I think this idea that the fact you are being offered a job somehow gives you power is somewhat false. Institutions see the applicant as the one with a problem e.g. they need a job -- since, if the position isn't filled, the institution can just shove the job responsibilities for the open position on someone already there and take years (or never) to fill the position.
I've actually had institutions lie me to me about what they will do simply to get me on board. And, later, when you ask, what about that they act like they've never heard of you.

Schools are also vastly uneven in what they will give to candidates. I once moved 2000 miles for a job. I got $500 in moving expenses. The next person hired, who moved 200 miles, got $3500.
There's really no rhyme or reason to why schools do what they do. It's whatever the particular director feels like doing on a particular day.
My point: Get everything in writing. If a job offer or a promise of moving expenses or a commitment to doing a spousal hire isn't in writing it doesn't exist. And if the school refuses to give you its promises in writing -- RUN!! RUN AWAY!! VERY VERY FAST!!! University and library administrators will lie about anything and everything to get what they want. Some assumption that they are interested in your development or your success or your happiness is wrong. They simply want to get as much work out of you for the smallest amount of money they can pay -- and when they feel that isn't happening they will discard you like a piece of garbage.
librarybob
Posted: Wednesday, May 21, 2008 11:01:19 AM

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That seems a bit harsh to this public library administrator ...

I'm willing to negotiate with someone who has an exceptional background and/or experience, but I also know that co-worker peers will want to compare salaries. I'd better have a pretty good reason for paying more. Most times, I'm looking for an entry level person at any given level.

Also, I want to hire people who are smarter and more capable than I am. If they grow their jobs and leave for better ones I do not have available to offer ... more power to them. I've done my job "for the profession" and my library is a better place because of it.
goodlibrarian
Posted: Wednesday, May 21, 2008 12:54:27 PM
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Maybe it is harsh... but...when you work an 80 hour week where you are 1)giving advice to management which they take and use as their own ideas 2)have to constantly cover for people who just decide that they don't want to work today 3)have to take abuse because, gee, you don't feel that you can support the librarian with two years experience and no publications who feels they deserve immediate early tenure AND promotion to full professor 4)have the same librarian tell you that "Sorry. Your four books and 15 peer reviewed articles are just not enough, in her view, for you to be promoted, and, by the way, you should start sucking up if you expect to be reappointed." and 5) despite constantly having to run your department in your bosses absence for weeks on end you are consistently told by other libraries "We love you, but, gee, you don't really have any formal management experience do you?? Sorry. No sale."

Maybe I have a reason to be harsh, LibraryBob?? You think???
librarybob
Posted: Wednesday, May 21, 2008 2:31:35 PM

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Yes, you seem to have a reason, but please don't paint all administrators with the same broad brush.
joan
Posted: Thursday, May 22, 2008 12:11:26 PM
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I'm too early in my career to be as cynical as goodlibrarian... but I've always gotten more when I asked for it.
guybrarian
Posted: Monday, May 26, 2008 10:31:14 PM

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It seems that goodlibrarian is in a negative environment, and probably has had some bad experiences with other employers in that 20 year history. Still, I think it's good to keep in mind that negotiate can happen, but is certainly less likely to happen for entry level positions. The original question was about when negotiation happens, and I think others answered that well -- generally, after the job is offered, and you have asked to take some time to consider it. Goodlibrarian makes a good point about getting things in writing, but it also seems true that is unlikely to happen until the deal is finalized. I've never worked in an academic environment, but it does seem there is a lot more flexibility, and subsequently some possibility of dealing with a manager's whim or some number picked randomly out of the air. I have worked in public libraries and a state library, and most had very rigid salary scales, but even in those situations, there can be some room for negotiation. As with just about everything having to do with the job search process, your mileage my vary. I think the best possible way to get as much out of the process (literally) is to go into with with a positive attitude, do your homework, and look at the negotiation process as a friendly conversation with a potential new supervisor rather than some sort of a competition.
goodlibrarian
Posted: Tuesday, May 27, 2008 12:28:30 PM
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I wish people wouldn't say I'm cynical. I'm not. I simply have seen what I've seen. And, moreover, I have another 40 years of this to look forward to. Endless days of meaninglessness where, regardless of my level of achievement or accomplishment, I see the fruits of that labor go to others who have neither earned it nor deserve it, but insist that they are entitled to it.

I deserved better from my profession. Don't call it cynicism. Call it disappointment. For practical purposes I'm doing a life sentence in prison -- the only difference is that I get to leave at night and go home.
librarybob
Posted: Tuesday, May 27, 2008 2:07:36 PM

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8 more years here!

Seriously, now's the time to plan your exit strategy so you can best use your talents. Part of this would be to identify libraries where you would like to work ... that's what networking is so very good for.
bcgray
Posted: Wednesday, May 28, 2008 10:48:11 PM

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goodlibrarian wrote:
I think this idea that the fact you are being offered a job somehow gives you power is somewhat false. Institutions see the applicant as the one with a problem e.g. they need a job -- since, if the position isn't filled, the institution can just shove the job responsibilities for the open position on someone already there and take years (or never) to fill the position.
I've actually had institutions lie me to me about what they will do simply to get me on board. And, later, when you ask, what about that they act like they've never heard of you.


I think you have just had a run of bad experiences. I have worked for many organizations (academic, corporate, etc.) in many different roles (custodian, educator, librarian, manager, etc.) and every organization could not just wait for the next person to come along. The candidate we wanted and offered the position did have the ball in their court. We wanted them.

If you have had problems in the past, than make sure you get things in writing.

Brian C. Gray
Head of Reference & Engineering Librarian
Kelvin Smith Library
Case Western Reserve University
http://blog.case.edu/bcg8
bcg8@case.edu
bcgray
Posted: Wednesday, May 28, 2008 10:51:02 PM

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goodlibrarian wrote:
Some assumption that they are interested in your development or your success or your happiness is wrong. They simply want to get as much work out of you for the smallest amount of money they can pay -- and when they feel that isn't happening they will discard you like a piece of garbage.


This seems very extreme. For organizations to succeed and improve, you bring in people that lift the experience and knowledge sets, and bring in enthusiasm. I have never seen an organization that used employees as disposable resources. It is not the norm, ven though I am sure it happens.

Brian C. Gray
Head of Reference & Engineering Librarian
Kelvin Smith Library
Case Western Reserve University
http://blog.case.edu/bcg8
bcg8@case.edu
bcgray
Posted: Wednesday, May 28, 2008 10:53:16 PM

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goodlibrarian wrote:
I wish people wouldn't say I'm cynical. I'm not. I simply have seen what I've seen. And, moreover, I have another 40 years of this to look forward to. Endless days of meaninglessness where, regardless of my level of achievement or accomplishment, I see the fruits of that labor go to others who have neither earned it nor deserve it, but insist that they are entitled to it.

I deserved better from my profession. Don't call it cynicism. Call it disappointment. For practical purposes I'm doing a life sentence in prison -- the only difference is that I get to leave at night and go home.

Are you looking at other options since you are so unhappy with this situation?

Brian C. Gray
Head of Reference & Engineering Librarian
Kelvin Smith Library
Case Western Reserve University
http://blog.case.edu/bcg8
bcg8@case.edu
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