Speaking of unfriendly signs…
Here’s some seriously bad customer service — and for no real reason. My son has a 2 1/2 hour class this morning, so I hopped over to the nearby Barnes & Noble intending to get some work done, drink their coffee… Not only are there NO OUTLETS in the cafe area, which I can only imagine is a deliberate oversight, the only outlet near a table anywhere now sports this sign. Talk about customer disservice — next time, I’m going to the Starbucks across the street. Dear Naperville B&N: You’ve just lost yourself a customer.
(Please tell me your library doesn’t do this…)
rebecca:
b&n lost my business a year or so ago because of their poor customer service and refusal to let me return an item. they really suck, to put it bluntly, and i’ll be happy when they’re out of business.
7 April 2009, 7:44 am