And in my spare time…

So not only did Toys R Us cancel my diaper bag order, I just logged into my PayPal account to find that my payment for that order is still tied up as pending, so I now don’t have enough funds available to pay for the bag elsewhere. I dutifully email their special PayPal customer support address and get back an immediate autoresponse:

Dear Valued Customer, Thank you for contacting PayPal Support at www.toysrus.com. As one of our valued customers, we feel that your questions deserve personal attention. Please contact us at 1-800-ToysRUs or 1-888-BabyRUs, and an online customer service specialist will be happy to assist you. We are available 24 hours a day, 7 days a week! Thank you for choosing Toysrus.com & Babiesrus.com. We value your business! Please let us know if there is anything else we can do for you, and thank you again for contacting PayPal Support at www.toysrus.com. Sincerely, Customer Service PayPal Support at www.toysrus.com If you have additional questions, please visit our online Help Desk.

Yes, this is what I want to do with my spare time. Don’t list an email address if you don’t staff it, people!

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