Time Flies
A couple of months ago, my post office pulled down its clock, leaving a large hole in the wall for me to stare at while standing in line. I just figured the thing was broken, but lo and behold, it’s apparently part of a new policy where post offices around the country are removing clocks to help with “standardization” or “to encourage customers to focus on postal service and not the clock.”
You have to admit, this is an interesting solution to long waits, and I can’t help but wonder how we could follow suit. Shelving too high? Let’s remove all the stools, so no one notices they might need something to stand on. Waiting list for the Internet too long? Well, if the post office doesn’t need clocks, I don’t see why libraries need to have them. The mind boggles at the possibilities here.
update: Hmm… I slam the post office, then run across this an hour later — if they plop one of these in my neighborhood, it might make the no-clock thing worth it!

Angel, librarian and educator:
Considering the lousy service the Postal Service offers for the most part (here in Houston, they are notorious for losing mail and bad customer service at the postal office, and we have the horror stories to prove it), actually removing clocks may be the only thing they can think of to try to keep people from noticing the long lines with little staff to pay attention to them.
Anyways, best and keep on blogging.
19 March 2007, 3:12 pm