In case you haven’t heard (or experienced first hand) we’re in a tough economic period and that has people looking for jobs, or rethinking the one they have.  We’ve been getting a lot of emails recently asking for very specific help on finding jobs.  Unfortunately, we can’t answer each and every individual email, but we can offer some general advice and guidance.  We are also hoping that our readers will join the conversation and offer their advice.  Who knows?  Maybe you’ll meet someone, who knows someone, who knows someone with a job…

Top 5 Tips for Job Hunting in Tough Times

1.  The best way to get a job is to have (or have had) a job
Employers want someone with experience.  We are looking for someone who can take what they’ve learned somewhere else and apply it (maybe even build upon it) in our position.  So be sure to take opportunities to develop your professional experience.  While it may not be the best job in the world, or your ultimate dream job ever, any work experience you have will help you build skills, a resume and a professional network.  So be sure to carefully consider any and all offers of employment (including temp, contract, volunteer, intern, entry level, etc.)

2.  Seek and ye shall find (but it also helps to know the best places to look)
Even if you’re currently in a job, don’t forget to keep an eye on the market to see what’s out there.  And if you’re currently without a job, you’ll definitely want to be on the lookout.  Check all the standard places (employer websites, library-related websites such as LISJobs.com, LIBJobs.com, etc…) but also be sure to check with local government agencies, regional consortiums, large local employers and online nationwide job-hunting sites like Monster.com.

3.  Keep your tools sharp and ready to go
Always, always, always have a resume.  Even if (maybe especially if) you’ve been in your current job for a decade, have a current resume and make sure it’s perfect.  We’ve written several articles on resumes, so refer back to those for the how-to’s and must-have’s of resume writing.  Also be sure you’re comfortable writing a cover letter and asking for employment references.

4.  Practice, Practice, Practice
If it’s been a while since you’ve interviewed, you’ll need to practice to make perfect.  Practice with friends, family and colleagues and ask for direct feedback.  Practice telephone interviews, practice giving a presentation, even practice shaking hands and introducing yourself.  The more practiced you are, the more comfortable you’ll be.  The last place you want to “refine” your interviewing skills is actually on the interview!

5.  Use your (social) network
We all know it’s a good idea to use your professional network when exploring or seeking new opportunities.  But I would encourage you to think broadly about that network.  It extends beyond those for whom, with whom, or over whom you’ve worked.  If you’re in the market for a new opportunity, be sure to utilize all of your resources: professional colleagues, neighbors, the other dads in the daddy playgroup, or the moms at Little League.  And don’t forget social networking.  The Linked In site is built around the principals of networking and recommendations.  And, if used appropriately, Facebook is an option.  Look for professional-affiliated groups to join on Facebook or other profiles that post job information.  Just be sure to use caution when posting personal and private information together.  It’s a very careful balance, but it can be done successfully.

Readers, what do you think?  For those who’ve been there (or are currently there) do you have other tips to share?  We look forward to hearing from you…

Q: Shamefully (or possibly beneficially) I have no experience working in a library save for a stint in high school when I was part of the library club. I worked as a library page for two hours a week almost twenty years ago and nothing since. I have, on the other hand, used libraries — especially in college.

On a more positive note, I got accepted into a library and information science program. I’m happy and shocked at the same time because now I need to get my feet wet. I am thinking it would be very nice if I started doing something in a library. I don’t think I should wait until an internship is posted and volunteer library associations are chuck filled with volunteers already.

So, now, my question is: how would someone who is totally new to librarianship get into it?

TA: Congratulations on your acceptance into library school. I’m not sure how no experience could be “possibly beneficial” and I’m a little curious what led you to this point of seeking the LS/IS degree when you admit that you haven’t worked in a library any more than as a page twenty years ago. But whatever your reasons, I hope that your interest, experience, and objectives are further enhanced by obtaining the degree.

You’re smart to begin thinking early about gaining experience. Today’s employers like to see a combination of education and experience in qualified applicants, and building related experience is a lot easier during library school than at the end of it, or when you’re actually on the job market. There are a number of options to consider to gain experience: A volunteer placement, internship (paid or unpaid), practicum for course credit, and paid employment as a library staff member. Any or all of these would provide an opportunity for you to work in an actual library, and to see and build a better understanding of the work of libraries. Additionally, you’ll be able to apply classroom theory to real-world situations, something that will benefit both your classroom and work experience. It’s also a great way to “try on” different types of work to see which you like best and may help you specialize and focus your course selections. And finally, all of these experiences will build a resume with current, relevant experience which will make you marketable to prospective employers at the conclusion of your degree program.

SM: Well, I would say you’ve already gotten yourself into it, mentally anyway, by applying and getting accepted into a library and information science program. You must have thought seriously about your decision to become a librarian, and what you might want to do with the degree.

Even though you don’t have much experience working in libraries, you obviously have a strong pull towards the profession, or you wouldn’t be pursuing it. And, please (please) don’t say that you love to read books. If you haven’t already, do some research into the vast variety of roles librarians can play, and the incredibly diverse institutions in which they can work.

I recommend visiting the placement center, or career services center, of the school you will be attending and see if they have an online or a physical job board. Look for positions in the library or libraries of the university. Look for positions in local public libraries. Search for positions on online job sites, specific to librarianship such as LISjobs.com, or broader such as SimplyHired.com. Visit library web sites and see if they are hiring or if they have procedures you need to complete before they will hire you (civil service exam, typing test, forms to fill out, etc.). Don’t limit yourself to volunteering or wait for the perfect internship – get out there now and start getting experience! Ideally, you should get library experience before and during library school; which, in turn, will help you land a great job after you graduate. And believe me, nothing makes library school classes more relevant and more interesting than concurrently working in a library.

As you apply for positions, let prospective employers know that you are enrolled in library school and mention your past experience as a page in a library. This can help get you in the door, and convey both enthusiasm and commitment. And don’t be afraid to start out small… if you are good at what you do and motivated to learn, you will move up quickly and learn lots along the way.

Take a look at some of our previous postings on getting started:

“How Do I Get a Job with Little (or no) Experience AND no Degree?”

“Two Questions on Getting Experience Through Internships and Volunteering”

Q: [Question edited for length] I am a displaced worker [living in a major US city] who has work experience in both graphic design and records management. I also have an English degree. I think I am pretty good at doing research and locating information, although I have never spent any time on specialized databases like Factiva and LexisNexis, etc. I have just begun the certificate program of Library and Information Technology at my local community college, and am hoping to have some exposure and/or further develop my research and information retrieval skills through these classes. My questions concern future employment issues. Am I strictly limited to corporate libraries and/or any positions involving research? Are there any good web sites/links that might point me in the right direction?

TA: Your initiative in taking classes at your community college to re-tool yourself for new career opportunities is to be commended. And I especially like that you are interested in applying both your diverse work experience and your interests in research to a career in library and information technology. Your questions are good ones: What do I do with this certificate? What are my career options? And where can I find more information?

Most professional librarian positions require an advanced degree, usually the MLS. However, the community college certificate program may land you an advanced support staff position and will certainly be an excellent introduction into the field of librarianship and library-related technologies. One of my local community colleges has a Library and Information Technology certificate program and their website states:

If you enjoy working in a library setting and have an interest in technology, you should consider enrolling in the Library and Information Technology (LIT) program. Students in this program tend to be detail oriented. They enjoy assisting others and utilizing computer technology. The LIT program is suitable for persons seeking entry-level employment in either public or private libraries. The curriculum is also ideal for current paraprofessional and professional library employees who seek specialized training in new technologies… Graduates are employed in libraries, media areas, learning resources, information and instructional materials centers and with other organizations engaged in library-related activities. They are prepared for jobs with any organization that use technology to process, manage, and communicate information [http://www.cccc.edu/curriculum/majors/library/].

So essentially, the certificate will introduce you to library and information technologies, vocabularies and cultures, and will prepare you for a job working with data and managing information (which is broadly applicable in workplaces these days). Also, I would suggest that your diverse work experience, coupled with demonstrated initiative and the educational credentials, make you more marketable in a competitive workforce.To learn more about library support staff positions, I would explore the Bureau of Labor Statistics Occupational Outlook Handbook, 2008-2009 edition, which is available online: [http://www.bls.gov/oco/ocos113.htm]. The Handbook provides information on training qualifications, earnings, work environment, and related occupations, as well as many other topics that may be of interest to you as you pursue your certificate.

Q: My question concerns how to handle one job offer for a less-than- ideal position while waiting (and hoping) for the job offer that I really want. Besides any other advice you can give, I would like to know how to handle the concrete offer. How much time is reasonable for “considering the offer?” Do I need to explain that I am seriously looking at another job and would probably take it if it were offered? Knowing how long the search process can sometimes take, if I accept the concrete offer, is it unprofessional to change my mind if I land the other job before I start work on the first? If the search process takes a long time, and I have already started the first job, how do I manage to get time off for the interview process when brand new in a position? Is it then a “black mark” to quit the first job after having already started it? If you can refer me to some good resources on the subject, particularly in the field of library employment, that would be great!

TA: This is actually a pretty common question, with a rather simple answer, so my comments will be brief. The actual decision-making and implementation are more difficult, though, and may take a good deal of time and thought.

So, you have an offer from “Institution A,” and you would like an interview/offer from “Institution B.” The first thing you need to do is ask for time from Institution A to consider their offer. You do not need to tell them you are considering other options. All you need to say is that you need to consider the offer, and you would like to take a few days. Human resources personnel expect you to take your time to think things over, so you could probably negotiate four or five days to consider the offer. Ask for the time you need, and take your cues from the HR person. If they ask for an answer sooner, ask them how much time they are willing to give you, and decide if that is enough.

Then, immediately turn around and contact Institution B. Tell them that you remain interested in their position, but that you have another offer on the table (without mentioning the name of Institution A). Ask Institution B if they can tell you where they are in the search process, and if you are still a viable candidate in the pool. You will be able to tell a lot from their answer. If they are still reviewing applications, it may be a while before they contact candidates. If they are interviewing applicants, and you are not one of them, they may be able to tell you if your application is still active or if you have been eliminated from further consideration. If they really want you in the pool, Institution B may tell you, and may be able to expedite the search process to keep you.

I would strongly caution against accepting a position simply to “bide your time” until you hear from Institution B. This is a real disservice to Institution A, and, depending on how quickly you leave the position, you may not leave the impression you’d like. If at all possible, once you accept a position, you should plan on being there at least one to three years. I cannot stress enough that the library profession is very small – people know people who know people. It would serve you well to be the ultimate professional in all that you do, even before you take the job.

For other articles on the job search process, specifically in the library and information science profession, take a look at LISCareer.com.

Q: I am currently working part-time as an archivist in the Chicagoland area and would desperately like to land a full-time job as an archivist. I am willing to move to a different state if necessary and I am willing to take public, academic, or special library jobs to bide my time too. The problem is that no matter how many times I apply for positions, I either make it to the interview stage and get rejected, or get no interview at all and simply a “thank you but we’ve hired someone else” letter. What can I do? This has been going on for 3 years and it is so horribly frustrating. Please help! – Desperate in Chicago

Dear Desperate in Chicago: We know this has to be a terribly frustrating time for you. Finding a job is sometimes a long and difficult process. We hope the information provided below will be helpful to you in your search. Above all, stay confident and hopeful that the perfect job for you is just around the corner.

Sincerely,
Susanne and Tiffany

TA: Looking For a Job: Where to Look and What to Look For

When beginning any job search, you want to make sure you are looking for the right job and in the right places. Your ability to relocate is definitely an advantage; you won’t have to limit your searches geographically. Don’t limit your search by format, either: monitor lists, check web sites, and look at print publications. You may also want to consider looking at job boards at local LIS schools. In academic library circles, it is common to use the Chronicle of Higher Education (vacancy announcements are available both online and in print), the Association of Research Libraries site, specific institutions’ sites, and association lists. (Some specific sub-groups include the Hispanic Librarians Association, African American Library and Information Science, Asian Pacific and Chinese Librarians Association, and Black-IP (Black Information Professionals’ Network).)

For archivist positions, you will specifically want to look at the Society of American Archivists site, specifically the SAA Online Employment Bulletin. For general searches for librarian and information professional positions, also check out Lisjobs.com. Good research, careful selection and solid preparation are the keys to a successful job hunt.

While reading vacancy announcements, there are a number of things to consider. First, are you interested in the job? Read the duties very carefully and see if they fit your interests and experience. Secondly, and perhaps more importantly, are you qualified for the position? Look closely at its requirements and assess how they match your education and experience. Your goal is to find a position that closely matches your background; the closer the match, the more likely you are to be a good fit. If the qualifications are broken into “required” and “preferred,” in most cases, you must meet the required, and it is helpful if you have some of the preferred. Be sure to be very clear in your cover letter and resume when discussing how you meet the qualifications of the position. Speaking of the cover letter and resume…

SM: The Cover Letter

The cover letter is an introduction, the first impression you make on a potential employer, and the document that could get your resume in the door. If your cover letter is terrible – or terribly generic – your resume – no matter how fantastic – may not stand on its own. The cover letter is the bridge between your resume and the position. Keep the tone friendly but professional. Do not repeat what is listed in your resume; rather, relate your experience and your skills to the requirements of the position. The cover letter is where you can discuss transferable skills, emphasize your qualifications, and make it clear that you are interested in the specific position. Look closely at the job description and use its terminology as you address how your qualifications match up. Do not forget to state where you saw the ad, and do not forget to spell- check the document. Read it out loud, and have at least one other person proofread it for you. The cover letter is an example of your communication skills, so allow your voice to come through and make it shine.

Resume

A resume needs to reflect your work experience, your education, and your skills. It is a work in progress, keep it handy and update it regularly as you gain more experience and learn new skills. Make sure that all of the job requirements, and ideally some of the preferred qualifications, are not only reflected, but accentuated. If transferable skills or experience come from non-library jobs, be sure to list those jobs in your resume as well.

Content is definitely king, but formatting, organization, and wording are also extremely important when it comes to building your resume. Look at examples in books and on the web to get formatting ideas. Before sending it out, have your resume reviewed by colleagues or a friend. If you are a student, use your career services office. Or, have a library professional review your resume using the NMRT (New Members Round Table) Resume Review Service.

References

Your references are a very important part of your application, so choose them carefully. They should be able to talk positively about your accomplishments and provide details about your current, or recent, job activities and duties. It is your responsibility to keep these people updated on your professional or academic life, your current activities and your job search. Make sure that you ask permission to list them as a reference. When you apply for a position, let them know about it, provide them with your updated resume and a description of the position, and notify them if you expect that they will be contacted by the search committee. Having professional contacts who can speak well about you and your work activities is a considerable asset, no matter where you are in your career.

The Telephone Interview

If you are looking to relocate to a different city or state, then the first interview you have will probably be done over the phone. Even though telephone interviews are not as long or intense as in- person interviews, they can still be extremely intimidating.

Prepare for the phone interview as you would for an in-person interview. Have a copy of your resume, your cover letter, and the job description in front of you (it helps to be in a quiet room with the door closed). Do your research ahead of time to gather information about the institution. Have your questions written down, and make sure that you arm yourself with pen and paper to write down additional information or questions while talking. Do not be afraid to ask an interviewer to repeat a question, or ask for a minute to think about your answer. With no visual cues, phone interviews are awkward for everyone, including the interviewers, so try to be as natural and personable as possible and show your enthusiasm for the position.

The On-Site Interview

Prepare, prepare, prepare! Even if you are not asked to do a presentation or instruction session, be prepared to talk about aspects of the position, librarianship, and the future of libraries. Show the search committee that you care about the profession enough to keep up-to-date on new technologies, concepts, and issues. If you need to do a formal presentation or instruction session, get some help from current colleagues, friends, or a professor, and make sure that you practice – a lot! As with the phone interview, do your research, visit the library’s web site, and find out as much information as you can about the library, its employees and the larger institution. Have a list of questions to ask your interviewers. Be professional at all times, even during dinner, and even if you are exhausted. Remember the little things that make a big difference: shake hands, smile, be charming, treat everyone equally, dress and act professionally, answer each question as it if were the first time being asked, interview your interviewers, and send thank-you letters. For tips on interviewing, see the interviewing advice section on Lisjobs.com and the job hunting section of LIScareer.com.

TA: Following up

Now that you have mailed out dozens of cover letters and resumes, and survived a few telephone and/or on-site interviews, what’s next? If you get a job offer, great! All is right with the world. If, however, you get the letter or telephone call from HR to inform you that they have offered the position to someone else, what do you do? First, always remain gracious. Thank them for the opportunity to meet with them and to visit their library. You want to always leave on a good note; maybe you weren’t the perfect candidate for this job, but there may be another in the near future, and you want them to remember you (in a good way). And while this may not be the easiest thing to do at a somewhat emotional time, you have the right to ask the HR person how the other candidate was a better fit for the position and if there are things you could do to improve your standing for the next interview.

Outside of the context of a formal interview, there are also things you may want to pursue to improve your marketability. Continue to build on current strengths and develop areas that need improvement by taking advantage of continuing education and professional development opportunities. As we have discussed in previous columns, you might want to conduct an informational interview or two. Meet with people in a job that you are interested in and ask them how they got there. Attend professional meetings and conferences to meet people and network with colleagues. Talk to a mentor or supervisor about your job searching experiences; maybe they can provide some support, insight and guidance.

SM: The application and interview process can be a long and arduous journey for many people. Take time in the beginning to narrow your search and focus on specific jobs, areas, and types of libraries and institutions. Be picky, but be comprehensive in your job hunt. The pieces listed above are important parts of a whole package, and with preparation and confidence, along with the right skills, experience, and timing, they will eventually lead you to a job. Keep in mind that the search itself is a learning process that will allow you to refine your interview skills, your cover letter voice, and your resume. It is also a great way to see what types of jobs are out there as you meet and interact with library professionals. In the end, be patient and optimistic, even if it takes an appallingly long time to get the job you want.